The constant DIGITALIZATION of finances: from ATM to ARTIFICIAL INTELLIGENCE

In this video, Javier Porras, Director of Artificial Intelligence in Innovation at Unicaja Banco, immerses us in the exciting future of banking driven by artificial intelligence. During the 16th session of our conference on financial digitalization, Javier offers us a deep insight into how AI is reshaping the way we interact with banking services, introducing the concept of conversational banking.

Through detailed examples and live demonstrations, we explore how conversational interfaces enable more natural and accessible interactions, transforming the experience for customers of all ages and abilities. From performing simple banking operations such as transfers or balance inquiries to managing smart devices and services using voice commands, Javier illustrates the integration of AI into our daily lives and its potential to make technology accessible to everyone.

Additionally, this video highlights the importance of security in the digital age, discussing technologies such as voice biometrics for more secure and personalized authentication.

Join us in this session to better understand how artificial intelligence is not only making banking services more efficient but also more inclusive, marking a turning point in the digital client-bank relationship.

Sixteenth session. The constant (and growing) digitalization of finances: from ATMs to artificial intelligence.

Speaker: Javier Porras (Unicaja Banco)